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Our Courses

Start Caring, Start Working - Certificate III in Individual Support, Study Online Australia 

CHC33021
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Duration: 12 months

Work placement: 120 hours minimum

Program Delivery: Online + Work Placement

Australia's aged care and disability support sector is growing at an extraordinary pace. With a high number of workers currently employed in the sector and growth projected by 2035, there has never been a better time to enter this fulfilling and in-demand field.

The Certificate III in Individual Support online (CHC33021), covering both Ageing and Disability specialisations — gives you a single, nationally recognised qualification that prepares you for roles across two of Australia's biggest care sectors. Study this individual support course online in Australia with the Institute for Online Learning, and take your first step toward a career that genuinely makes a difference. 

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What you'll learn

You will learn to:

This dual-specialisation qualification prepares you to provide person-centred care in community, home, and residential settings. You'll develop skills in:

  • Following and supporting individualised care plans for clients with ageing-related or disability-related needs 

  • Assisting with personal care, hygiene, mobility, and daily living activities 

  • Supporting social inclusion, independence, and client wellbeing 

  • Dementia care and palliative care approaches (ageing specialisation) 

  • NDIS-aligned disability support practices 

  • Working safely, legally, and ethically in care environments 

  • Communicating respectfully with clients, families, and multidisciplinary teams 

​The course includes 15 units of competency and a mandatory 120 hours of work placement, giving you real-world experience alongside your online studies. 

Course Details

Information

  • CHC33021

  • Ageing + Disability (dual stream)

  • Online + Work Placement

  • 12 months (self-paced)

  • 120 hours minimum

  • No prior qualifications required; must be 18+ to complete placement

  • Nationally recognised under the AQF

Detail

  • Qualification Code

  • Specialisations

  • Study Mode 

  • Duration 

  • Work Placement

  • Entry Requirements

  • Recognition

Career Outcomes 

Early Childhood Program Coordinator

$70,000 - $85,000

Annual salary range

Family Support Worker

$65,000 - $80,000

Annual salary range

Childcare Licensing or Compliance Officer

$75,000 - $90,000

Annual salary range

Career Outcomes 

Completing your Certificate III in Individual Support in Australia opens the door to a wide range of employment opportunities, including: ​

  • Personal Care Assistant (residential aged care) 

  • Disability Support Worker (NDIS) 

  • Home Care Assistant 

  • Community Care Worker 

  • Residential Support Worker 

  • Respite Care Worker 

With the 2025 Aged Care Award changes linking qualifications more directly to pay and career progression, completing this course has never been more valuable.

Why Study This Individual Support Course Online With IOL?

  • Complete your theory studies 100% online, at your own pace and schedule 

  • Dual specialisation in both Ageing and Disability — maximum career flexibility 

  • Dedicated trainer support with access to learning resources anytime 

  • Backed by MCIE (RTO 22172), a nationally respected registered training organisation 

  • No prior qualifications or experience in care required to get started 

Payment options

​Pay Upfront and Save 

You pay

$11,500

Save $1,750

Pay in weekly instalments over the length of your course,

All amounts are in AUD. Speak to our friendly Education Consultants at 1300 009 024 to learn about flexible payment plans

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OUR TEAM

IOL Instructors are industry professionals with extensive experience and expertise, dedicated to providing practical, hands-on learning. They are committed to helping students develop the skills to succeed in the impactful and evolving community services industry.

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“Great instructors and structured support! I loved the freedom to study at my own pace while still having scheduled sessions for guidance.”

Alexa, Y.

Frequently asked questions

We’re here to help with any questions about your course, enrolment, or student support.

Institute for Online Learning (IOL)
Delivered by Melbourne City Institute of Education Pty Ltd as trustee for MCIE Unit Trust (ABN 11 938 741 874)
Registered Training Organisation (TOID 22172) 

Head office: Level 8, 250 Collins Street Melbourne 3000
Phone: 1300 737 004
Email:  info@mcie.edu.au

Important Links:

National Register:

Find our registration details at training.gov.au

Contact us now 

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Institute for

Online Learning

The Institute for Online Learning (IOL), in partnership with MCIE, trustee for MCIE Unit Trust (ABN 11 938 741 874) Registered Training Organisation (TOID 22172), delivers high-quality, nationally recognized online education to students across Australia.

 

This collaboration blends industry-relevant curriculum with a flexible virtual campus, allowing learners to achieve their professional and academic goals regardless of their location.

Contact Us

Head office: Level 8, 250 Collins Street Melbourne 3000
Phone: 1300 737 004  |  Email:  info@mcie.edu.au

© 2026 Melbourne City Institute of Education Pty Ltd as trustee for MCIE Unit Trust (ABN 11 938 741 874), trading as Institute for Online Learning. All rights reserved.

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